Terms and conditions 

1. Introduction

Welcome to Edalla. These Terms and Conditions govern your use of our website and the purchase of products through our platform. By accessing or using our website, you agree to comply with and be bound by these Terms and Conditions.

2. Eligibility

By using this website, you represent that you are at least 18 years of age or are accessing the website under the supervision of a parent or legal guardian. If you are registering as a business entity, you represent that you have the authority to bind the entity to these Terms and Conditions.

3. Eco-Friendly Commitment

As an eco-friendly e-commerce platform, we are committed to providing products that are sustainable, environmentally friendly, and ethically sourced. We ensure that our products meet high standards of quality, sustainability, and ethical production.

4. User Account

To purchase products from our website, you may need to create an account. You are responsible for maintaining the confidentiality of your account information, including your password, and for all activities that occur under your account. We reserve the right to terminate accounts, edit content, or cancel orders at our sole discretion.


5. Product Information

We strive to provide accurate descriptions of all products on our website. However, we do not warrant that the product descriptions or other content on this site are accurate, complete, reliable, current, or error-free. If a product offered by us is not as described, your sole remedy is to return it in unused condition.


6. Pricing

All prices are listed in Indian Rupees (INR) and are inclusive of applicable taxes unless stated otherwise. We reserve the right to change prices at any time without prior notice. The price at the time of purchase is final and cannot be modified.


7. Payment

We accept payments via Razorpay which accepts payments through credit cards, debit cards, net banking, UPI, and digital wallets. All payments must be made in INR. By providing payment details, you represent and warrant that you have the right to use the payment method.


8. Shipping and Delivery

We offer shipping across India. Estimated delivery times and shipping costs will be provided at the time of checkout. While we strive to deliver within the estimated time, delays may occur due to unforeseen circumstances. We are not liable for any delays in delivery beyond our control.


9. Returns and Exchanges

The product cannot be returned until there is a loose stitch found or a wrong product gets delivered. Please refer to our Return and Exchange Policy for detailed instructions.


10. Refund Policy

Refunds will be processed in accordance with our Refund and Cancellation Policy. Refunds, if applicable, will be issued to the original payment method within 7 days of receiving the returned product. Shipping fees are non-refundable.


11. Intellectual Property

All content on this website, including but not limited to text, graphics, logos, images, and software, is the property of [Your Website Name] or its content suppliers and is protected by Indian and international copyright laws. You may not reproduce, distribute, or use any content without our prior written consent.


12. Limitation of Liability

We strive to ensure that our products and services meet high standards of quality. However, we are not liable for any indirect, incidental, or consequential damages arising from the use of our products or website. Our total liability to you for any claims arising from your use of the website or purchase of products is limited to the amount paid by you for the product in question.


13. Governing Law and Dispute Resolution

These Terms and Conditions are governed by and construed in accordance with the laws of India. Any disputes arising out of or related to these Terms and Conditions shall be subject to the exclusive jurisdiction of the courts of Puducherry, India.


14. Changes to Terms and Conditions

We reserve the right to modify these Terms and Conditions at any time without prior notice. Your continued use of the website following any changes constitutes your acceptance of the new Terms and Conditions.


15. Contact Information

If you have any questions or concerns regarding these Terms and Conditions, please contact us at:


Edalla

No 5, 5th cross, Tagore Nagar, Lawspet, Puducherry- 605008

Email: edalladesign@gmail.com

Phone: + 91 8147093370

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