Privacy Policy

Last Updated: 24/08/2024

Edalla is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [www.yourwebsite.com] (the "Site"), engage with our services, or make purchases. Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.

1. Information We Collect

Personal Information:

We may collect the following personal information from you:

- Contact Information:Name, email address, phone number, shipping/billing address.

- Account Information: Username, password, and other details you provide during registration.

- Payment Information: Credit/debit card details, UPI ID, or other payment methods.

- Order Information: Products or services purchased, order history, preferences.

Non-Personal Information:

We may also collect non-personal information that does not directly identify you, such as:

- Browsing Information: IP address, browser type, operating system, and pages visited.

- Usage Data: Time spent on the Site, links clicked, and other actions taken.

Cookies and Tracking Technologies:

We use cookies and similar tracking technologies to enhance your experience on our Site, analyze site traffic, and understand user behavior. You can control the use of cookies through your browser settings.

2. How We Use Your Information

We use the information we collect for the following purposes:

- Order Processing:To process and fulfill your orders, including delivery, billing, and communication.

- Account Management: To create, manage, and maintain your account on our Site.

- Customer Support: To respond to your inquiries, requests, or complaints.

- Marketing: To send you promotional materials, offers, and newsletters if you have opted in to receive them.

- Site Improvement: To monitor and analyze usage patterns and trends to improve our Site and services.

- Legal Compliance:To comply with applicable laws, regulations, and legal processes.

3. Sharing of Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with:

- Service Providers: Third-party vendors who assist us in operating our Site, processing payments, delivering orders, and providing customer support.

- Legal Requirements: When required by law, regulation, or legal process, we may disclose your information to comply with legal obligations or protect our rights.

- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of the transaction.

4. Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Our security practices include encryption, secure servers, and restricted access to personal data. However, please note that no method of transmission over the internet or electronic storage is 100% secure.

5. Your Rights and Choices

Access and Correction:

You have the right to access, update, or correct your personal information at any time by logging into your account or contacting us directly.

Opt-Out:

You may opt-out of receiving marketing communications from us by following the unsubscribe link in the emails or by contacting us directly.

Data Deletion:

You may request the deletion of your personal data, subject to legal and contractual obligations.

6. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or the content of those websites. We encourage you to review the privacy policies of any third-party sites you visit.

7. Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child under 18, we will take steps to delete such information promptly.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new Privacy Policy on our Site and updating the "Last Updated" date above. We encourage you to review this Privacy Policy periodically.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Edalla

No 5, 5th cross, Tagore Nagar, Lawspet, Puducherry- 605008

Email: edalladesign@gmail.com

Phone: + 91 8147093370